If you use a Bluetooth device on your computer you will get an option -The Bluetooth File Transfer Wizard under Start>All Programs>Accessories
Problem:-You can't find The Bluetooth File Transfer Wizard under Accessories.
Cause:-This behavior will occur if you have a Bluetooth device and software installed on your machine and you upgrade to Service Pack 2, because the OEM files are NOT overwritten.
Resolution:-You have to update the device driver.The best option is to visit the manufacturer's website and download and install the latest driver.
Start >Run >Devmgmt.msc >OK.
2. Right-click your Bluetooth device and press Properties.
3. Select the Driver tab.
4. Press Update Driver.
5. Follow the on-screen instructions.