Friday, September 30, 2005

Windows cannot load your profile because it may be corrupted.

The Problem:-When you try to log on to , you receive the following error message:
Windows cannot load your profile because it may be corrupted. You may be logged in using a temporary User Profile.

Why does it happen?
It happens if the user profile is corrupted.

Resolution:-
1.Log on as Administrator.
2.Open Control Panel,click User Accounts and Create a new Account.
3.Restart the machine.
4.Now log on with another User Account (other than what you have just created).
5.Open Windows Explorer, click Tools>Folder Options>View tab>Show hidden files and folders>click to clear the Hide protected operating system files check box, and then click OK.
6.Locate the C:\Documents and Settings\Old_Username folder.
7.Copy all the files except:-Ntuser.dat;Ntuser.dat.log;Ntuser.ini
8.Now locate the newly created user account,which is located at C:\Documents and Settings\New_Username folder.
9.Paste the files here which you have copied earlier from the Old User Account.
10.You must import your e-mail messages and addresses to the new user profile before you delete the old profile.

References:-
'"Windows cannot load your profile because it may be corrupted" error message when you try to log on to Windows XP'
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318011

'How to copy data from a corrupted user profile to a new profile' http://support.microsoft.com/default.aspx?kbid=811151

OLEXP: How to back up the Outlook Express address book and mail folders
http://support.microsoft.com/kb/188854/

2 comments:

kyrrian said...

This information is widely available, but what nobody seems to be discussing (read: I cannot figure out a way to search for it) is why it would recur (it's happening to three of my users on a weekly basis) or how to prevent or defend against profile corruption.

greno said...

On one machine I have this is occuring even on the recreated accounts the very first time you try to login to the new account. No users can login to this machine with their own profiles. They are all getting a temporary profile. This is ridiculous and we need to know how to workaround this problem and Microsoft needs to fix this situation.